Be yourself; Everyone else is already taken. — Oscar Wilde. This is the first post on my new blog. I’m just getting this new blog going, so stay tuned for more. Subscribe below to get notified when I post new updates.

The Call Center AI is being utilized by enterprises to enhance the efficiency of their customer service solutions. AI can not only help customers in self-service but also capture significant interaction data such as speech analytics. Call center AI is enabling companies in elevating the skills of call center team by giving them insights about… Read more